Legal
Privacy Policy
Last Updated: April 5, 2025
This website does not collect Protected Health Information (PHI). Clinical records and patient health data are managed separately and are governed by applicable healthcare privacy regulations. This policy covers only the information collected through this public website.
Contents
1. Overview
This Privacy Policy describes how NTX Psychiatry ("we," "us," or "our") collects, uses, and protects information gathered through our website at ntxpsychiatry.com (the "Site"). This policy applies solely to information collected via this website. It does not govern information collected through in-person visits, clinical records, or any other offline means. This website does not collect, store, or transmit Protected Health Information (PHI) as defined under HIPAA.
2. Information We Collect
- Contact & Inquiry Forms: When you submit a callback request or contact form, we collect your name, phone number, and any message you choose to provide.
- Feedback & Reviews: If you submit a review or testimonial, we collect your name (or allow anonymous submission), a star rating, and your written comments. An optional phone number field is available but not required.
- Appointment Scheduling: When requesting an appointment, we collect basic contact details needed to reach you. No medical or clinical information is requested or stored through this website.
- Automatically Collected Data: Like most websites, we may collect standard technical data including IP address, browser type, pages visited, and time spent on pages through cookies or similar technologies. This data is used in aggregate and cannot identify you personally.
3. How We Use Your Information
- Responding to Requests: To return your call, respond to your inquiry, or confirm your appointment request.
- Improving Our Website: To understand how visitors use our Site and to improve its content and functionality.
- Communicating with You: To send confirmations or follow-up messages you have requested.
- Internal Operations: For record-keeping, analytics, and quality improvement purposes.
4. What We Do Not Collect
We do not collect, request, or store any of the following through this website:
- Diagnoses, medical conditions, or treatment information
- Insurance details, billing information, or payment card data
- Social Security numbers or government-issued ID numbers
- Any information from individuals under 13 years of age
If you are a patient of NTX Psychiatry, your clinical records are managed separately under applicable state and federal healthcare privacy laws and are not connected to this website.
7. Data Security
We take reasonable administrative and technical measures to protect the information you submit through this website against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to avoid submitting sensitive personal or health-related information through any website contact form.
8. Third-Party Links
Our Site may contain links to third-party websites such as patient portal services or external scheduling platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any information.
9. Your Rights
Depending on your state of residence, you may have rights regarding personal information we hold about you, including the right to:
- Request access to information we have collected from you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of future communications
To exercise any of these rights, please contact us using the information in Section 11 below.
10. Children's Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, or wish to exercise your rights regarding your personal information, please contact us:
NTX Psychiatry